What you can request
- Snacks and crisps
- Sweets
- Chocolate
Check the eligible products shown in the app for your address. Examples on this page do not confirm current stock or availability.
Choose from the app’s available options
Check the product information and requested quantities in the app. These examples describe the category; they are not a live stock list, a brand catalogue or an offer.
Set your preference for a replacement
If you want to approve a change, use the available replacement preference in the app. For Ask me before substituting, a rider cannot treat no response as agreement to a replacement.
Available delivery locations
Onwayy is rolling out on-demand shopping and delivery in selected areas of our initial launch locations. Check your delivery address in the app to confirm whether snacks, sweets and chocolate delivery is active for your doorstep:
- Grocery & essentials delivery in Birmingham — on-demand local shopping in selected areas.
- Grocery & essentials delivery in Stoke-on-Trent — local shopping across the Six Towns.
- All delivery locations — explore coverage across Wolverhampton, Stafford, Stone, Crewe and Congleton.
Make your request through the app
Check availability for your address, choose eligible products and review your request and complete price before paying. An eligible independent rider can accept, shop locally and deliver to the address you confirmed.
Availability depends on postcode coverage, rider availability, distance, order size, time of day and current operating conditions. If no suitable rider accepts or can complete the request, the order is cancelled and the full amount paid is refunded.
See the full shopping and delivery journey · Check delivery locations and coverage
Questions about snacks, sweets and chocolate delivery
What if my chosen snack cannot be found?
The rider follows your replacement preference. If the product cannot be supplied and there is no suitable permitted replacement, the applicable Onwayy product amount is refunded.
Will a more expensive replacement be bought automatically?
No. Any additional charge for a more expensive replacement requires your approval before purchase; otherwise that replacement should not proceed.
Get help with changes to requested products · Refund & Cancellation Policy